Abera Smooth Lips System

We offer a 30-day return policy for unused products, meaning you have 30 days from the date of delivery to request a return.

How to Initiate a Return

• To start a return, please contact us at support@aberalipcare.com
• We will provide instructions on how and where to send your return.
• Important: Items sent back without prior authorization will not be accepted.

Refund Process

• Once we receive and inspect your return, we will notify you if your refund has been approved.
• If approved, the refund will be processed back to your original payment method.
• Note: It may take some time for your bank or credit card provider to process and post the refund to your account.

When Will You Receive Your Order?

2-10 business days after receiving your tracking information.

Address Issues

We strive to ensure on-time delivery, but providing an accurate and complete address is essential to avoid delays due to:

Missing apartment, building, unit, or floor number.

Street name provided but missing house number.

Incorrect ZIP code or mismatched city.

Missed calls or messages from the carrier.

What You Should Do:

First, call your local post office for assistance (USPS Phone: 1-800-275-8777).

If you still haven’t received your package, contact our Abera Support Team: support@aberalipcare.com